AKAI Professional

Activate Serato DJ or an Expansion Pack with a license number or voucher code


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Article updated 01-29-2018

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serato dj logoIf you have purchased a license for Serato DJ or an expansion, or have received a voucher code for Serato DJ or an expansion, this article explains how to activate your Serato DJ software or expansions using a license number or voucher code.

 

Before you begin...

Before you begin, remember that some hardware mixers and controllers will unlock Serato DJ without the need for a separate Serato DJ license. These are considered Serato DJ Enabled and will unlock Serato DJ simply by connecting the controller to your computer and installing any necessary drivers. Visit the link below to check the status of your controller:

Serato DJ Upgrade Ready controllers and mixers will require a separate Serato DJ license or will need to be used alongside a Serato DJ Enabled controller. 

 

1. Download and install Serato DJ

If you haven't already done so, download and install Serato DJ. This can be downloaded for free from the Serato DJ website.

 

2. Open the "Online" or "My Serato" window

Start the Serato DJ application. Open the Serato DJ "Online" or "My Serato" window by clicking the "Online" or "My Serato" button. This button is found in the right-hand corner of the Serato DJ application window. Click on "Expansion Packs & Activations"

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3. Log into Serato DJ Online

If you have an existing serato.com or whitelabel.net user account, enter the email address you use to access this account. Otherwise, create a new user account by entering your current email address. Click the "Continue" button.

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If you are logging in using an existing serato.com or whitelabel.net user account, enter your password. If you are creating a new user account, enter a password and confirm it.

 

4. Select "Enter Voucher Code" from the top?right of the window

Upon logging in to Serato DJ Online you will be presented with options to enter your license number or voucher code.

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5. Enter your license number or voucher code

Enter your license number or voucher code, taking care to accurately enter the characters. Click the "Activate" button.

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6. Specify your controller (Serato DJ license only)

Select the controller that you use with Serato DJ

Note: If you currently have a supported Serato DJ hardware device connected you will not be presented with this step.

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7. Serato DJ is now activated

If you entered a valid license number or voucher code your product will now be activated on your computer.

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Congratulations! You can now explore Expansion Packs or close the Serato DJ Online window and enjoy your new software.

If you have any difficulty completing any of the above steps please contact support@serato.com

 

Further Technical Support

Whether you are a customer or dealer, if you already own an Akai Pro product, or if you just have pre-sales questions, the Akai Pro technical support team is available to help! Visit the link below to connect with any of the following support options: online community support, phone support, email support.